Our team at the Conquest of Happiness is committed to respecting and protecting your privacy and personal information. This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.
What kind of information do we collect?
The personal information we collect, store and use might include:
Any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history; the kind of device used to access the website; and geographical location.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We may also collect personally identifiable information (including name, postal address, email, password, communications, telephone number, date of birth); comments, feedback, product reviews, recommendations, and personal profile.
If you make an online purchase, your card information is not held by us (see section, “How do we store, use, share and disclose your site visitors' personal information?” bellow). It is collected by our third-party payment processors who specialise in the secure online capture and processing of credit/debit card transactions;
Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example, information about your health, ethnicity and religion.
We do not usually collect sensitive data about you unless there is a clear and valid reason for doing so and data protection laws allow us to. If appropriate, we will make it explicit why we are collecting this type of information and what it will be used for.
How do we collect information?
When you conduct a transaction, create a membership, or contact us on our website, as part of the process, we collect the personal information you give us, such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide you with the services, products or information you requested;
To process orders that you have submitted;
To carry out our obligations under any contracts entered into between you and us;
To keeping a record of your relationship with us;
To conduct analysis and market research to better understand how we can improve our services, products or information;
To seek your feedback or comments on the services we provide;
To notify you of changes to our services;
To send you communications which you have requested and that may be of interest to you. These may include information about campaigns, new products and activities and promotions of solutions and services:
To comply with any applicable laws and regulations.
How do we store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Our company uses Google Analytics and the Facebook pixel, for the exclusive reason of, tracking website and marketing performance. Tracking information will be used by them if you consent to the use of analytics cookies (more on cookies below).
We will not sell or rent your information to third parties.
We do not share your information with third parties for marketing purposes.
Please be reassured that we will not release your personal information to third parties unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
We may use your contact details to provide you with information about solutions and products we offer if we think it may be of interest to you.
We will only send you marketing communications by email, text and telephone if you have explicitly provided your prior consent. You may opt-out of our marketing communications at any time by clicking the unsubscribe link at the end of our marketing emails.
How do we communicate with site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, and text messages.
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site
You may accept or decline non-essential cookies by opting out on the cookie banner.
To provide a good experience for visitors and customers.
To identify registered members.
To monitor and analyse performance, operation and effectiveness of the website.
In addition our company uses Google Analytics and the Facebook Pixel. Click the links if you wish to see their Cookies or Privacy Policies
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer. Turning cookies off may result in a loss of functionality when using our website.
How can you access and control your data?
Under current data protection legislation, you have certain rights over the data we hold about you. The most important of these are:
You have a right to request access to the personal data that we hold about you. If you want to access your information, please send a description of the information you would like to see and proof of your identity by email or post to the address provided below.
You have the right to have inaccurate or incomplete information we hold about you corrected. The accuracy of your information is important to us so we’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or if you believe any of the other information we hold is inaccurate or out of date, please contact us via email or post (see below).
You have a right to ask us to restrict the processing of some or all of your personal information if there is a disagreement about its accuracy, or we’re not lawfully allowed to use it.
You may ask us to delete some or all of your personal information and we will do so as far as we are required to.
If you want to contact us to exercise any of the above rights, please email us at Stefan@WhyTrain.org. Please note that we may ask for further information and/or evidence of identity if we are required to do so.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at Stefan@WhyTrain.org.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Stefan@WhyTrain.org.